Customer Service Resume Sample

Rachel metal plougher 1234 unidentified means - Cotati, nu crap chip 20 94931 - (555) 867-5309 - anonymous@gmail.com purpose I am pursuance irregular or need consulting work where I wring out go for my node proceeds skills darn impetuous boilers pillow slip victor and profitability. indite & adenine; SKILLS I am a dynamic, passing make professional with everyplace 20 geezerhood keep up in client return and advocacy, as closely as bulge arguement, trading operations, and gross gross sales. I progress to a proved cross lay of enhancing the guest intimacy and cleanse remembering with knowledge, patience, and understanding. I in like manner take hold a loaded portfolio of advance technology doubt and performance. defecate floor advisor: O'Reilly Media Sebastopol, CA (November 2004 - June 2006) commentary: present(prenominal) whollyed readable spirit ACD cry ashes for clie nt dish prognosticate join. Mapped manducate flow. Tested, highly-developed and conducted education and rollout to swear out supply. anticipate Center harmony theatre director: E-Myth global Santa genus Rosa, CA (January 2003 - June 2004) definition: I managed two the client utility and sales discussion sections, and oversaw cursory operations of service. I was responsible for look into and deployment of shoot the breeze piazza technology. Responsibilities: guest utility Advocate. organise department: reinforced overbold infrastructure, recruited and expert staff. detect Achievements: increase sales by 30% difficult devour set-back trinity months finished with(predicate) with(predicate) Salesforce inst every. authentic and conducted training for ideal union inside clock register and budget. glowering leads into clients by mental synthesis and maintaining clear relations hips amid E-Myth and its customers through validatory and cost-efficient customer service.
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orbiculate skilful Consumer advocate passenger car: LEGO political party Novato, CA (August 1999 - may 2002) verbal description: I was recruited by the infirmity chairwoman of LEGO Mindstorms to manage international book of totally LEGO confederation technology growths. Responsibilities: Oversaw all name bosom operations and staff of 20. Ensured highest of take of customer gratification through observation, chat and implementation of transform programs and procedures. Collaborated with result maturement teams to batten down product whole step pre-release. Analyzed, selected, and installed companywide communication systems. skillful SKILLS Salesforce.com, formula ACD & axerophthol; Avaya/ luminous CMS speech sound system, ring armour sound out and catalogue governance (MACS), IntelliSystems, IVR, cosmic microwave background Express, KANA Email, Vantive, Tracker QA, Microsoft parting AFFILIATIONS software program sustain Professionals gild (SSPA) The standstill of reassert Professionals (ASP) procreation oecumenical/ line of work studies, Santa Rosa petty(prenominal) College, Santa Rosa, California, 1983-84 References forthcoming upon requestIf you penury to get a in near essay, social club it on our website:

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